The Clarence-Rockland Public Library is pleased to announce that Curbside Pickup of Library materials will begin Tuesday, June 2, 2020 at both the Rockland and Bourget branches.
Please see below for more details on this service and how you can access it.
Curbside Pickup service will be offered by appointment only.
ALL items to be borrowed must be placed on hold, preferably by logging on to our online catalogue at bpcrpl.ca or through the BookMyne app. However, you may also request library materials by email firstname.lastname@example.org or by telephone 613-446-5680 ext 0.
You will receive a phone call from a CRPL employee to book your Curbside Pickup appointment. At that time, you will be given further instructions on the procedures in place to make your pickup contactless and safe. Please wait for the booking phone call before coming to one of the branches.
Rockland branch material can be picked up in Rockland only and Bourget branch material can be picked up in Bourget only. There are NO inter-branch loans at this time.
All inter-library loans have been suspended.
There will be NO patron access to either branch as we continue to stay closed to the public.
The external book returns remain open. Items being returned will not be accepted by Library employees, they MUST be placed in the book return by the client. For everyone’s safety, all returned items will be quarantined for 72 hours.
Loans are for 21 days and will be renewed automatically until the Library re-opens, with no late fees. However, it is appreciated that you deposit them in the book returns as soon as you are done with them to benefit a greater number of users.
Given the restrictions and strict measures put in place to ensure the health and safety of our employees, we ask for your patience as we prepare your Library materials for pickup. Thank you for understanding and we look forward to seeing you soon!
The provincial government announced today that public libraries are able to open for pickup and drop off as of May 19th. However, the Clarence-Rockland Public Library is not yet ready for this phase. Currently, the supplies we require before going ahead have not arrived due to backlogs. Once we are comfortable with the level of protection for our staff, we will proceed to phase one, which will consist of contactless curbside pickup. A notice will be sent to our community as soon as our clients can borrow library material once again. In the meantime, we continue to work diligently to provide you with virtual programming content on all of our social media platforms as well as e-books through Overdrive and Cantook Station.
The Clarence-Rockland Public Library (CRPL) continuously strives to offer high quality programs, services and reading materials, always with the greatest concern for accessibility. This is no different now that we are serving you virtually rather than in person. But we need your help to better understand how you are interacting with the CRPL during these difficult times and what we can do to make virtual programming work for you. By completing this survey before May 21st 2020 you will give the CRPL valuable information not only to help us serve you virtually right now but also in person in the near future. To thank you for taking the time to complete our survey; all participants will be entered in a random draw to win one of 3 $ 50 gift certificates to one of these local businesses; Café Joyeux, Landtech & Bergeron Garden Centre and Parent Independent. We thank you for making the CRPL your virtual community destination to learn, discover, imagine and play.