You will need your library card number and must input the letter “P” in front of the number. If you have not already chosen a new password, the default password is “library”.
Choose items and put them on hold. You will need to indicate your branch preference for pickup.
You can also view this video explaining how to reserve library material to your card.
Once your items have been pulled off the shelves and processed, you will receive an email stating that they are ready for pickup.
You do not need an appointment to pick up your holds. You may pick up your items any time during the following hours:
Monday to Friday 1 pm to 5 pm and Saturdays 10 am to 1 pm
Tuesdays 12 pm to 3 pm and Wednesdays 5 pm to 8 pm
When you arrive at the branch, please stay in your car and call the phone number indicated on the curbside sign. An employee will bring your items out to you.
Loans are for 21 days and may be renewed online or by phone. Library material late fines will remain suspended until further notice, however, it is appreciated that you return your loans by the due date to benefit a greater number of users. Please note that lost or damaged material fines are still in effect.
Book return drop boxes continue to be available 24/7 on the outside of both branches. As per COVID-19 protocol, all items will be quarantined for 3-5 days before being removed from your account.
Following the provincial government’s decision to lockdown the province of Ontario on December 26th, the Library will be closed to clients after Christmas until further notice. We will be returning to a modified curbside service as of January 5, 2021.
You may put books on hold and pick them up during curbside hours (see below) without the need for an appointment. Should you have any books that need to be returned, our book return boxes at both branches will remain open 24/7.
Rockland branch curbside hours:
Monday to Friday 1 PM to 5 PM
Saturdays 10 AM to 1 PM
Bourget branch curbside hours:
Tuesdays 12 PM to 3 PM
Wednesdays 5 PM to 8 PM
Updates, along with fun virtual programming, will be posted on the website as well as on our social media pages. Be sure to follow us by clicking the following links to each of our pages then either follow, like or subscribe!
Welcome back to the Clarence-Rockland Public Library! Our spaces and services will look a little different as changes have been made to keep you and our employees safe. At this time, we are not able to welcome you back to in-person programs but our successful virtual programs are in full swing! Make your way to the “Programs” tab to see everything that is currently being offered for adults, teens and children.
Hours at the Rockland branch have changed temporarily, please note there is now a one-hour period where the branch must close to accommodate employee breaks.
MON. WED. FRI
10 AM to 12 PM & 1 PM to 5 PM
TUES. AND THURS.
1 PM to 3 PM & 4 PM to 8 PM
10 AM to 1 PM
Hours at the Bourget branch remain the same and are:
3 PM to 8 PM
9 AM to 12 PM
WED. & THURS.
5 PM to 8 PM
What has changed?
As the YMCA is still closed to the public, clients will only be able to access the Rockland branch from the front doors off du Parc Ave.
Please note there is no accessible parking available at this time at the Rockland branch. For those needing assistance, we ask that you call ahead and an employee will bring your items to your vehicle.
Everyone entering the Clarence-Rockland Public Library must wear a mask or face covering (as per the EOHU’s Public Health Directive on mandatory masks), sanitize their hands as well as social distance 6 feet/2 metres from others once they are inside the branches. Hand sanitizer will be made available to our clients.
Plexiglass and floor markings have been installed at and around the Client Services Desk, please respect these as they protect both you and the employee that is checking out your items.
Library spaces have changed to meet new requirements set out by Public Health, you will notice there are fewer public computers available at the Rockland branch, we have taken most of the soft seating out of the main space and tables will only have one chair at them for individual study. Please respect this