Job Opportunities

Service Representative – Clerical – Circulation Desk BP-5

This position reports to the Manager of Client Services.

  • Performs all duties associated with the Circulation counter: greeting clients, checking in and out of material, enrolling new membership, and efficiently resolving matters related to fines due to late and/or damaged materiel as well as other patron issues;
  • Instructs patrons in the use of the Library, including the use of the online public access catalogue (OPAC) and the internet;
    Answers directional and simple reference questions (i.e., ‘’Do you have the latest…’’) and refers more complex questions to the reference staff or the Head Librarian;
  • Receives readers’ suggestions as well as forwards their own on matters of new acquisitions and services;
  • Supervises the pages and students shelving;
  • Regularly performs a shelf reading and co-ordinates pages and students in the same task;
  • Prepares and repairs material for the collection as well as manages the supplies required;
  • Maintains a neat appearance of the public area and of their work area.

Other Duties

  • Opens and closes the branch;
  • Will be required to work on Saturdays;
  • Performs other duties as assigned by the CEO;
  • May be called occasionally to work at another branch;
  • May be asked to do extra hours;
  • May be requested to supervise volunteers;
  • May be requested to attend staff meetings, SOLS workshops and other training opportunities.


  • High School Diploma or currently working towards one;
  • Flawless communication skills in both languages;
  • Excellent public service and customer relation skills;
  • Superior interpersonal and conflict resolution skills;
  • Excellent organizational skills;
  • As part of team, ability and willingness to respond flexibly to assignments and changing tasks;
  • Proficiency with computers knowledge of Microsoft Office and social online resources;
  • A valid Ontario Class ‘’G’’ driver’s license and use of an automobile could be an asset.

Please apply by November 2nd